Front Counter/Retail Sales

Cable store and retail operations are underutilized as sales and revenue generators simply 

because most employees who work there feel that sales and customer service are two very 

different activities that should never be combined.




The proven ACE the Call process adapted to front counter retail and customer service will teach 

your people to control the line, the counter and the conversation so that everyone is put at ease and upsell conversations become a natural part of the front counter/retail interaction.


Contact us to attend a free lesson to see for yourself how our program can help your front 

counter/retail personnel improve customer satisfaction while generating more sales and revenue 

for your company.