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Front Counter/Retail Sales

Cable store retail operations are underutilized as sales and revenue generators simply 

because most employees who work there feel that sales and customer service are two 

different activities.


EGADS - what rubbish!


The proven ACE the Call process adapted to front counter retail and customer service will teach 

your people to comfortably control the line, the counter and the conversation so that everyone is put at ease and upsell conversations become a natural part of the front counter/retail interaction.


Contact me and attend a free lesson to see for yourself how my program can help your front 

counter/retail personnel improve customer satisfaction while generating more sales and revenue 

for your company.

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